Ocean Armour respects your privacy. We are committed to safeguarding the privacy of our customers and website visitors, and adhere to the Australian Privacy Principles within the Privacy Act 1988 (Cth). This privacy policy sets out how we collect, hold and use your personal information.

"Personal information" is any information we hold which is identifiable as being about you. 

WHAT PERSONAL INFO MAY WE COLLECT?

The type of information we will collect is generally limited to:

• Your name and contact information 
• Billing information and any information related to your order
• Any correspondence we have, for example, but not limited to providing feedback, surveys, promotions and our customer support. 

Additionally, we may also collect aggregated, anonymous information about how you use our website, via third parties and we use cookies to help keep track of items you put in your shopping cart including when you abandon your cart. We may use this information to determine when to send cart reminder messages via email. 

HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

Ocean Armour collects personal information from you in a variety of ways. The main way we collect your information is: 

• When you provide it to us, for example, via our website email sign up or any other contact forms on our website. Via phone, email or submitted content, comments or feedback, or when you register for events. 
• By signing up for our email marketing via submitting your email. In doing so you consent to receiving marketing messages via email, for which we use the software Klaviyo.
  You can unsubscribe from our email marketing at any time by choosing the unsubscribe link which is included in all of our marketing emails. 

There are also times where we may collect personal information from third parties, such as Google Analytics or Facebook Pixel. This data will be aggregated and anonymous, and the third parties may use cookies, web beacons or similar technology to collect or receive information about you from our website.

WHY DO WE COLLECT YOUR PERSONAL INFORMATION & HOW DO WE USE IT?

Ocean Armour may use your personal information to provide you with information and updates on our services and products. We may also make you aware of new or updated products, services and promotions that may be relevant to you. Lastly, we may use your personal information to better understand your needs and improve our products and services accordingly. 

DISCLOSURE OF YOUR INFORMATION

We take every reasonable precaution to protect your personal information, including against loss, unauthorised access, disclosure, or misuse.In general, we will not disclose your personal information unless:

• you give us your consent;
• it is required or authorised by law; or
• it is reasonably necessary and without risk for one of the purposes for which we collect it

However, we disclose your personal information where it is necessary to obtain and work with third party services, such as google analytics, data storage, payment service providers and advertising services. To ensure your personal information is protected we ensure to work with third party service providers who comply with the Australian Privacy Principles. There may be some third parties that collect and hold information overseas, such as Google, Facebook and Shopify.

You can opt out of the data collection and the use of this information at any time via third party services by changing your privacy settings or opting out.

By providing Ocean Armour with your personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy.

HOW WE SECURE YOUR INFORMATION

Ocean Armour is committed to ensuring that the information you share with us is secure and protected. We have electronic and physical safeguards in place to secure and safeguard all information and protect it from misuse, loss, unauthorised disclosure, access, interference, and disclosure.  


In addition, all personal information stored on our website platform is treated in the strictest confidence. In addition to storing it securely, we ensure it is accessed by authorised personnel only.

HOW CAN YOU ACCESS & UPDATE YOUR INFO?

In accordance with the provisions of the Privacy Act 1988 (Cth) you may request details of any personal information that we hold about you. You can contact our customer support team at hello@oceanarmour.com.au if you’d like to access your information to correct it, update it or have it deleted.

If you have any questions about this privacy policy, or anything relating to the privacy of your information or privacy laws, please don’t hesitate to email us at hello@oceanarmour.com.au

GDPR COMPLIANCE

GDPR provides residents of the European Economic Area [“EEA”] specific rights and protections. If you are an EEA resident, you have various rights including the right to be informed; right of access; right to object; right to restrict; right to erasure or to be forgotten; and the right to opt out of automated processing. To access any personal information we hold about you, or ask for information to be corrected or updated, email us at hello@oceanarmour.com.au.